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White RavenIT Consultant Ltd

Global coverage

Engineers where your sites are, not where our office is

Three delivery locations (UK, Pakistan and USA), in-country hubs and 4,500+ accredited engineers. One accreditation standard, one reporting template and one invoice regardless of which country the ticket lands in.
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Footprint

The numbers behind the map

  • 3

    Delivery locations

    UK, Pakistan and USA

  • 3

    Countries

    Where we hold active engineer coverage

  • 4,500+

    Accredited engineers

    Directly employed and vetted partner engineers

  • 24/7/365

    Service desk

    Across UK, Pakistan and US hubs

Delivery regions

Three locations, each with an in-country hub

Regional density is what makes response times achievable. Coverage claimed from a single central team is a travel schedule, not an SLA.

United Kingdom

1,900+

Accredited engineers

1

Countries covered

Response: 4 hours in metro areas, next business day nationwide

Hubs: London

Active coverage

  • United Kingdom

Pakistan

1,500+

Accredited engineers

1

Countries covered

Response: 4 hours in major cities, next business day nationwide

Hubs: Lahore

Active coverage

  • Pakistan

United States

1,100+

Accredited engineers

1

Countries covered

Response: 4 hours in tier-1 metros, next business day elsewhere

Hubs: Austin

Active coverage

  • United States

Response tiers

What each tier actually commits to

A response target only means something if the definition is written down. Ours stops the clock when an engineer is on site with the parts.

  • 4-hour emergency

    Metropolitan areas across our three delivery locations. Clock stops when an accredited engineer is on site with the parts, not at ticket acknowledgement.

  • 8-hour priority

    Secondary cities and regional centres. Same reporting, same accreditation standard, longer travel radius.

  • Next business day

    Standard nationwide coverage in every listed country, including sites well outside the major conurbations.

  • Scheduled visit

    Remote and hard-to-reach locations, quoted per visit with an agreed date rather than an unrealistic response tier.

Country index

Search the full coverage list

Every country where we currently hold active engineer coverage. If yours is not listed, ask — we deliver outside this list on a scheduled basis regularly.

3 countries with active coverage

  • Pakistan
  • United Kingdom
  • United States

Offices

Where the delivery hubs are

Regional offices run the service desk and coordinate field dispatch in their timezone — which is how 24/7 coverage works without night shifts.

  • Europe

    LondonHQ

    Nexus House, 6 Darnley RoadLondon E9 6QH

    GMT / BST

  • South Asia

    Lahore

    Office address to be confirmedLahore

    PKT

  • North America

    Austin

    600 Congress Avenue, Floor 14Austin, TX 78701

    CST

Coverage check

Send us your site list

We will come back with response tiers per location, an honest note on anywhere we would be quoting optimistically, and a consolidated rate card.

Request a coverage reviewSmart hands detail
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