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White RavenIT Consultant Ltd

Services

From the board paper to the engineer on site

Most suppliers cover one end of that range. We cover both, which means nobody gets to blame the other half when something slips.

01 — Consulting

Consulting & advisory

Independent assessment, architecture and business cases. Vendor-neutral because we take no margin on what we recommend.
  • IT Consulting & Advisory

    Independent technology strategy, architecture reviews and roadmaps that tie every pound of IT spend to a business outcome.

  • Cloud & Digital Modernisation

    Cloud migration, hybrid architecture and cost optimisation for organisations that need a business case, not a manifesto.

02 — Infrastructure

Infrastructure & security

The physical and logical layers everything else depends on — cabling, networks, data centres and the controls around them.
  • Network Infrastructure & Structured Cabling

    Design, installation and certification of structured cabling, comms rooms and campus networks — delivered to standard, on a plan.

  • Data Centre Support Services

    Rack and stack, migrations, decommissioning and resident data centre engineering across colocation and on-premises facilities.

  • Cybersecurity & Network Security

    Firewall, SD-WAN, zero-trust and endpoint security design and operation, mapped to the framework your auditors actually use.

03 — Operations

Operations & lifecycle

Running the estate day to day: monitoring, service desk, rollouts, device lifecycle and certified disposal.
  • Managed IT Services

    Fully managed monitoring, service desk and infrastructure operations under a contractual SLA, 24 hours a day.

  • IT Rollouts & Deployment Programmes

    Multi-site hardware and software rollout programmes run to a fixed schedule with per-site sign-off and consolidated reporting.

  • End User Computing & Service Desk

    Device lifecycle, imaging, application packaging and deskside support that makes the everyday experience unremarkable.

  • IT Asset Management & Disposition

    Asset tracking through life and certified, auditable disposal at end of life — GDPR, WEEE and NIST 800-88 compliant.

04 — People

People & field engineering

Accredited engineers wherever the work is, whether that is one call-out or a permanent embedded team.

How every engagement runs

Five stages, each with something you keep

The same methodology whether the engagement is a four-week assessment or a three-year managed service.
  1. 01

    Discover

    Estate discovery, stakeholder interviews and dependency mapping. We establish what is actually there before anyone proposes a change to it.

    • Asset and dependency map
    • Risk register
    • Stakeholder RACI
  2. 02

    Design

    Target-state architecture, costed options and a phased plan with explicit exit criteria for each stage.

    • Low-level design
    • Costed options paper
    • Phased roadmap
  3. 03

    Deploy

    Staged build, rehearsed cutover and controlled execution inside agreed windows, with rollback criteria defined before we start.

    • Cutover runbook
    • As-built documentation
    • Completion sign-off
  4. 04

    Operate

    Transition into managed service with monitoring, service desk and a named delivery manager against a published SLA.

    • Signed SLA
    • Live service dashboard
    • Escalation matrix
  5. 05

    Improve

    Monthly service reviews and a standing improvement plan, because the estate you documented in January is not the estate you have in December.

    • Monthly service pack
    • Improvement backlog
    • Annual architecture review

Scale

What sits behind the service catalogue

  • 13+

    Years in operation

    Independent since 2013

  • 97

    Countries covered

    With active engineer coverage

  • 4,500+

    Engineers on call

    Vetted and accredited

  • 1,200+

    Sites deployed

    In the last three years

Not sure which one you need

Describe the problem, not the product

Tell us what is going wrong and we will tell you which of the 11 services actually addresses it — including when the answer is none of them.