Services
From the board paper to the engineer on site
01 — Consulting
Consulting & advisory
IT Consulting & Advisory
Independent technology strategy, architecture reviews and roadmaps that tie every pound of IT spend to a business outcome.
Cloud & Digital Modernisation
Cloud migration, hybrid architecture and cost optimisation for organisations that need a business case, not a manifesto.
02 — Infrastructure
Infrastructure & security
Network Infrastructure & Structured Cabling
Design, installation and certification of structured cabling, comms rooms and campus networks — delivered to standard, on a plan.
Data Centre Support Services
Rack and stack, migrations, decommissioning and resident data centre engineering across colocation and on-premises facilities.
Cybersecurity & Network Security
Firewall, SD-WAN, zero-trust and endpoint security design and operation, mapped to the framework your auditors actually use.
03 — Operations
Operations & lifecycle
Managed IT Services
Fully managed monitoring, service desk and infrastructure operations under a contractual SLA, 24 hours a day.
IT Rollouts & Deployment Programmes
Multi-site hardware and software rollout programmes run to a fixed schedule with per-site sign-off and consolidated reporting.
End User Computing & Service Desk
Device lifecycle, imaging, application packaging and deskside support that makes the everyday experience unremarkable.
IT Asset Management & Disposition
Asset tracking through life and certified, auditable disposal at end of life — GDPR, WEEE and NIST 800-88 compliant.
04 — People
People & field engineering
Global Smart Hands & Field Engineering
Vetted, certified engineers dispatched to any site in 90+ countries — from a four-hour emergency call-out to a permanent resident engineer.
Resource as a Service & IT Staffing
Certified engineers, project managers and specialists embedded in your team on flexible commercial terms.
How every engagement runs
Five stages, each with something you keep
01
Discover
Estate discovery, stakeholder interviews and dependency mapping. We establish what is actually there before anyone proposes a change to it.
- Asset and dependency map
- Risk register
- Stakeholder RACI
02
Design
Target-state architecture, costed options and a phased plan with explicit exit criteria for each stage.
- Low-level design
- Costed options paper
- Phased roadmap
03
Deploy
Staged build, rehearsed cutover and controlled execution inside agreed windows, with rollback criteria defined before we start.
- Cutover runbook
- As-built documentation
- Completion sign-off
04
Operate
Transition into managed service with monitoring, service desk and a named delivery manager against a published SLA.
- Signed SLA
- Live service dashboard
- Escalation matrix
05
Improve
Monthly service reviews and a standing improvement plan, because the estate you documented in January is not the estate you have in December.
- Monthly service pack
- Improvement backlog
- Annual architecture review
Scale
What sits behind the service catalogue
13+
Years in operation
Independent since 2013
97
Countries covered
With active engineer coverage
4,500+
Engineers on call
Vetted and accredited
1,200+
Sites deployed
In the last three years
Not sure which one you need
Describe the problem, not the product
Tell us what is going wrong and we will tell you which of the 11 services actually addresses it — including when the answer is none of them.